Shipping, Returns, & Exchanges
I use the good ole USPS for shipping. If you order 3 or more tees, then I'll automatically upgrade your shipment to priority. w00t!
If it's a brand new design (marked NEW), you'll receive that within 2-3 weeks. If it's in-stock, you'll get it within 1 week. International orders might take a smidge longer.
Speaking of international orders...
Sometimes your port of entry will charge you a custom fees or import duty, so heads-up that you'll have to cover those additional costs. But for 99% of shipments, this doesn't happen.
Returns, Refunds, & Exchanges
I want you to be as thrilled wearing your tee as I am making them. So as long as the item is brand new and unworn -- and you haven't sweated it all up during yesterday's WOD :) -- then you're welcome to return it for a full refund or exchange within 30 days of the purchase. You'll just have to pay for postage.
Pretty please include the following information with your return package:
1) Your order #
2) Your email address
3) If you want a refund or an exchange*
* If exchange, let me know which size you want instead, and include $5 cash or check (payable to Stephanie Hay) to cover re-shipping if you live in the U.S. or Canada ($9 everywhere else). You can also send this re-shipping fee to me via PayPal, [email protected]. :)
Then ship it back to me:
Stephanie Hay
6001F Curtier Drive F
Alexandria, VA 22310
I'll process your full refund or exchange as soon as I get your package.
Contact
If you have any questions or comments, you can always email me (Steph) at [email protected]
Spread the Love
If you absolutely love your shirt, please tell everyone you know. :)
P.S.
Hi, I'm Steph Hay, and I run MusicForWODs.com and Tougher.Me -- two CrossFit-driven communities full of strong women and men who love being awesome. :) Thanks for visiting my shop!